The main materials I use are resin-glazed polymer clay, crystals, and polyester cord.

For the metal parts I'm still using up metal-alloy materials but am in the process of switching to stainless steel. Please check the allergy information of the individual products.

BEFORE ordering you can request a change to stainless steel ear hooks and chains via contact form.

Yes, you can! If you've got an idea for a special piece please use the contact form and we can discuss this further.
Custom orders always got an extra custom fee of 10CHF but therefore you can pick the crystals + the materials and cooperate with the design choices.

All items take 1-2 weeks to ship. You will receive an email when your order is shipped.

Once shipped, orders within Switzerland take 2-5 days to arrive, within Europe around 1-2 weeks, and abroad 4-6 weeks. This all depends, however, on your local courier.

If the item hasn't arrived within these time frames, please contact me.

Ravine Whispers ships from inside the Switzerland which does not belong to the EU. Custom fees might apply. Check with your local postal service for rates and limits. Ravine Whispers does not mark down the values of packages.

No returns or exchanges unless the item is damaged upon arrival or different from what was ordered. Photo documentation required.